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FAQs

Frequently Asked Questions


About Brilliante Crystal Cleaner

What is Brilliante Crystal Cleaner? Brilliante Crystal Cleaner is a professionally formulated drip-dry spray cleaner made from safe, natural ingredients. It is designed to clean crystal chandeliers and delicate surfaces without wiping — simply spray and let it dry for a streak-free, brilliant shine.

Where is Brilliante Crystal Cleaner made? Brilliante Crystal Cleaner is proudly made in the USA. It was researched and formulated in Southern California in 1993 and has been manufactured in the United States ever since.

How long has Brilliante been available? Brilliante Crystal Cleaner has been on the market since 1993 — over 30 years of trusted performance for homes and commercial spaces worldwide.

Is Brilliante safe to use around children and pets? Yes. Brilliante is ammonia-free, alcohol-free, and made without toxic chemicals, making it safe for regular use in homes with children and pets.

Is Brilliante environmentally safe? Yes. The formula is environmentally safe and does not contribute to indoor air pollution. It contains no toxic materials and is non-abrasive.


Using the Product

What is the best way to clean a crystal chandelier? The best way is to use a professional no-wipe spray cleaner like Brilliante. Turn off the chandelier power, protect the floor underneath with a drop cloth or towels, spray the crystals thoroughly, and allow the cleaner to drip dry naturally.

Can I clean my chandelier without taking it down? Yes. Brilliante is specifically designed for cleaning chandeliers while hanging. No need to remove individual crystals or dismantle the fixture.

Do I need to wipe the crystals after spraying? No wiping is necessary in most cases. The drip-dry formula dissolves dust and residue on contact and dries cleanly on its own.

Can I spray Brilliante directly on chandelier crystals? Yes. Brilliante is formulated for direct spray application on crystal and delicate surfaces.

How often should I clean my crystal chandelier? Most chandeliers should be cleaned every 3 to 6 months. Kitchen and dining room chandeliers may need more frequent cleaning due to grease and cooking residue.

How long does cleaning take? Most chandeliers can be cleaned in 15 to 45 minutes depending on size and buildup.

What should I place underneath the chandelier while cleaning? Place towels, plastic sheeting, or a drop cloth under the chandelier to protect floors and furniture from dripping cleaner.

Is Brilliante safe for antique chandeliers? Yes. Brilliante is safe for most antique crystal chandeliers when used as directed. For very delicate heirloom fixtures, test a small area first.

Is Brilliante safe for metal finishes? Yes. The formula is gentle on most chandelier metal finishes while effectively cleaning the crystal components.


What Brilliante Cleans

What surfaces can Brilliante Crystal Cleaner be used on? Brilliante works on crystal chandeliers, lighting fixtures, sconces, pendants, crystal figurines, porcelain, artificial flowers, mirrors, and decorative glass.

Can Brilliante be used on Swarovski crystals? Yes. Brilliante is safe for use on Swarovski and other fine crystal materials.

Does Brilliante remove grease or stains? No. Brilliante is a maintenance cleaner for dust, residue, and light buildup. It is not formulated to remove food grease, stains, burn marks, rust, or tarnished metal parts.

Can I use Brilliante instead of Windex or glass cleaner? Standard glass cleaners often contain ammonia or harsh chemicals that can leave residue or damage delicate finishes over time. Brilliante is specifically formulated for crystal and delicate surfaces and delivers better results without those risks.

Is vinegar safe for crystal chandeliers? DIY vinegar mixtures can leave streaks or affect sensitive finishes if not mixed correctly. Brilliante is professionally formulated for crystal fixtures and delivers consistent, streak-free results.


Orders & Shipping

Do you offer free shipping? Yes. Brilliante Crystal Cleaner offers fast, free shipping on all orders within the USA.

Where do orders ship from? All orders ship from our location in Van Nuys, California.

What are your shipping hours? Monday – Thursday: 10 AM to 4 PM (PST) Friday: 10 AM to 12 PM (PST)

Do you ship internationally? Please contact us at Sales@BrillianteCrystalCleaner.com or call (818) 789-9837 for international shipping inquiries.

Do you offer wholesale pricing? Yes. We offer a wholesale program for lighting showrooms, hardware stores, and distributors. Visit our Wholesale page or contact us directly to learn more.


Still Have Questions?

Contact us at Sales@BrillianteCrystalCleaner.com or call (818) 789-9839 Monday – Thursday 10 AM–4 PM | Friday 10 AM–12 PM (PST)

Brilliante Crystal Cleaner

Brilliante Crystal Cleaner