1. How can I order Brilliante Crystal Cleaning Products?

To speak with a Brilliante customer service agent or to place an order by phone please contact us:

   * U.S.A. Customers: (800) 562-7722 Mon-Fri. 9 a.m. - 5 p.m. (Pacific Standard Time)
   * International Customers: (001) 818-789-9839
   * By E-mail: customerservice@brilliantecrystalcleaner.com


2. When will my order ship?

Orders ship within 2-3 business days (or less) of being received.


3. What happens if I place an order for an item that is out of stock?

Customers that place orders which include items that are out of stock will be contacted via e-mail and notified of any shipping delays. An estimated shipment time will be provided and clients will have the ability to modify their orders in order to avoid delays.


4. Do you ship to customers outside of the continental US?

Yes. Brilliante Crystal Cleaner is shipped worldwide.


5. What forms of payment are accepted?

• Company Checks
• Wire Transfers
• Credit Cards (US Customers Only)
    • Visa
    • MasterCard
    • Discover
    • American Express



6. How are Shipping and Handling (S&H) charges calculated?

Customers may choose to have their order shipped with a preferred carrier (or freight forwarder) or we can provide our own shipping recommendation. Shipping & Handling charges are presented to and approved by customers before orders are shipped.